Frequently Asked Questions

What environments and characters are currently included in the CCK?

Environments

• White Room: A nondescript contemplate space that can be used for coaching, review movements, experience preparation, and more.

Characters

• Dru
• Elle

What if I want to use environments, characters, or character outfits that are not included in the CCK package already?

Contact your Skills^VR Representative for the following options:

• Request that Skills^VR source or create a custom environment to add to CCK for you.
• Request that Skills^VR package an environment file you already have to add to CCK for you.
• Request that Skills^VR create a custom character or outfit and add it to CCK for you.

My scenes look wrong in the editor.

If your scenes look like the pictures above, simply switch to another scene and then switch back. This can sometimes happen on the first load of a scene. If the problem persists, try setting the lighting scene to the base scene by selecting the light bulb button (see below).

I can't hear anything in the editor when I play.

If you are testing a level in the editor and can't hear anything when you should be able to, you might be muted. Ensure the button in the top left corner of the game view is set to "unmuted" (screenshot below).

My project is crashing when I build to my headset.

Options

• Ensure the build type matches the intended headset type.
  • Pico builds will only work on Pico headsets and Quest builds will only work on Meta Quest headsets.
• Closing and reopening Unity can also resolve this issue.
• Set the build type to "Android".

Setting your build type to Android

1. Select "File" in the toolbar.
2. Select "Build Settings..."

3. Ensure that the Unity logo/icon is beside "Android" in the Platform section.

How do I get full animations for my CG characters?

The Skills^VR CCK is still in beta. The current animation and timeline nodes can be used in limited ways to test the concept of animating characters in the scene.

If you would like to add full animation to the characters in your complete CG experience build, contact your Skills^VR representative to request our professional animation services.

Does Skills^VR provide spherical video assets?

You may purchase or shoot your own spherical video assets for use in the CCK. If you would like to use Skills^VR's services to capture custom spherical video or source additional spherical video assets, please contact your Skills^VR representative.

How do learning records work?

Learning Record Nodes will capture and record data to your Skills^VR Enterprise account when a user completes the experience. For every node completion result that you wish to record as confirmation of a learning objective, you may connect an out port from that node to a learning record. For example, if users should answer an MCQ correctly to get 1 point for the experience's first learning objective, you would connect the "Correct" port of that MCQ to a Learning Record Node and set the learning record ID. When you view your learner's results in the Enterprise Platform, you will be able to see whether a learner completed that question correctly and how well they did on the overall learning objective.

How can I deploy my finished experience to the Skills^VR Enterprise Platform for deployment?

Once you have completed an experience in CCK and have tested it locally to ensure it is working as you intend, you may zip up your CCK Assets folder and send it to Skills^VR for final QA, upload, and deployment via the Skills^VR Enterprise Platform.

I ran into a "Path too long" error when unzipping my file - what do I do?

The error message

Option 1

You can try to make the file path shorter by placing it right on one of your drives, such as the C:\ drive.

Option 2

You can enable long paths in Windows Settings.

1. Click the Windows key and type "gpedit.msc", then press the Enter key. This launches the Local Group Policy Editor.

2. Navigate to Local Computer Policy -> Computer Configuration -> Administrative Templates -> System -> Filesystem. Double-click "enable Win32 long paths".
   • Select "Enable" and apply.

My game will not build and it seems like the NDK is the issue.

In Unity, navigate to the Preferences window:

1. Edit -> Preferences.
2. Find "External Tools".
3. Copy path of NDK.

Then head back to windows and press "Start".

1. Type in "Environment Variable".
2. Select the "Advanced" tab.
3. Click the "Environment Variable" button near the bottom right.
4. Select the path and click "Edit".
5. Click "New" and follow the rest of the prompts (if any).

HEVC Codec 265

If the videos you have created are in HEVC Codec 265 format, Windows will not support this by default unless you have the HEVC Codec plugin. If you do not have the plugin, you will be able to get it from Microsoft store, but they will charge $1 for it. This can be found by going to the Microsoft Store and searching for "HEVC Video Extensions".